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Xplorence

Standard studies

Studies for every step of your product

From the first idea to happy customers. The questionnaire, sample, quality control and report are already designed — what is standard here is the method: the survey itself is run from scratch, asking real people about your product. Online across the country or face-to-face with our interviewers.

Step 1

Idea and concept

The product doesn’t exist yet. We test the ideas themselves — so you invest only in the promising ones.

Insight screening

Which customer pains are real, and which we’ve imagined.

5-of-30 rotationEmotional response

Idea screening

Which of your ideas are worth investing in.

5-of-30 rotationPotential quadrant
Prepare with EchoSynthetic panel · preliminary screening. We adapt the questionnaire first.

Concept test

Will they buy, at what price, and what to improve.

Картинка — по желаниюMonadicClick heatmap
Prepare with EchoSynthetic panel · preliminary screening. We adapt the questionnaire first.

Understand buyers (U&A)

Who your people are, how they choose, and what matters to them.

MaxDiffSegmentation

Step 2

Product

The idea is confirmed — now we refine the product itself: how it looks, what it’s called, and what it costs.

Packaging and design test

Which option gets noticed and bought.

Нужны картинкиVirtual shelfClick heatmap

Name test

Which name people remember, pronounce, and aren’t embarrassed to say.

UZ check (Latin/Cyrillic)
Prepare with EchoSynthetic panel · preliminary screening. We adapt the questionnaire first.

Price test

How much they’ll pay and where “expensive” begins.

Картинка — по желаниюVan WestendorpGabor–Granger

Claims test

Which promise to put on the pack and in the ads.

MaxDiffFinalist diagnostics
Prepare with EchoSynthetic panel · preliminary screening. We adapt the questionnaire first.

What matters most in the product

Which features drive the purchase, and which you needn’t improve.

Anchored MaxDiffTURF

Taste and live product test

What people say after really trying your product.

Очная пробаJAR + penaltyCLT / IHUT

Step 3

Marketing and brand

The product is ready — we test how to talk about it: messages, layouts, video, brand.

Message and slogan test

Which wording persuades.

MaxDiffBoth languages
Prepare with EchoSynthetic panel · preliminary screening. We adapt the questionnaire first.

Banner and outdoor test

Will it be noticed and understood in seconds.

Нужны картинки2–5s glanceBrand attribution

Video ad test

Will they watch to the end, and what stays in mind.

Нужно видеоSkip testRetention curve

Audio test

Whether the spot works for radio and podcasts.

Нужен аудио-файлEmotion curve

Promotion test

Will the promo attract, and will they believe the benefit.

Картинка — по желаниюMaxDiffCalibrated intent
Prepare with EchoSynthetic panel · preliminary screening. We adapt the questionnaire first.

Logo and identity test

Will they recognize you by logo, colour, and style.

Нужны картинкиFame × Uniqueness2s test

Brand awareness and health

How well you’re known and in which situations you come to mind.

Картинка — по желаниюCEPDistinctive assets

Advertising post-test

What the ads actually changed after launch.

Нужны картинкиRecall / recognitionFunnel shift

Step 4

Customers

The product is selling — we make sure customers stay happy and come back.

Are customers satisfied

What keeps people, and what annoys them.

NPSDrivers (RWA)

Why they leave

What pushed them away, and how to win them back.

Churn triggersWin-back

Pulse by Xplorence

The country’s shared survey, once a quarter. Add your own question to it and pay only for that question — from 4.5M UZS.

Learn more →

Echo by Xplorence

Echo helps screen ideas, concepts, names, claims, slogans and promotional offers. AI answers an adapted questionnaire from virtual profiles. This does not measure actual demand: validate shortlisted options with people.

Learn more about Echo →

Your own path

Didn't find yours?

The catalogue covers the common tasks, but the platform isn't limited to it: any study can be built for you.

Your own survey (with AI)

Describe the objective in plain words — Sonar picks the method and builds the questionnaire. Or start from scratch.

Interviewer survey (CAPI)

In-person interviews across the country with audio quality control. We run the field for you.

Need advice

Not sure which study solves your problem? Write to us — we'll advise and set it up.

Guarantees

What we guarantee

Verifiable interviews

In-person interviews are recorded. No recording, no charge.

Guarantee terms

Every in-person interview comes with an audio recording and a quality passport. An interview without a recording is not counted and not billed.

Interview quality is checked before inclusion in the research results.

Echo → Sonar

Echo’s cost is credited towards a live survey within 60 days.

Guarantee terms

If you run a live Sonar survey after Echo, the full cost of the calculation is credited towards it — within 60 days.

Where Echo is weak, we flag it ourselves — before payment, with a “verify live” chip on each question.

Transparent results

Pulse reports show respondent counts and margins of error.

Guarantee terms

In every Pulse report a figure comes with the number of respondents and its margin of error; the index follows the European Commission methodology.

The same calculation as in the workspace: one set of maths for report and screen, a margin for every cut.